Spotlight: Revisiting Learning from Conformance Quality Failures That Triggered Product Recalls: The Role of Direct and Indirect Experience

In this weeks Spotlight we revisit one of our first featured papers to talk with both authors Dr. David C Hall and Dr Tracy Johnson-Hall and discuss their paper entitled "Learning from conformance quality failures that trigger product recalls: The role of direct and indirect experience" which explores quality failures and their triggers.
The full article can be found here: http://onlinelibrary.wiley.com/doi/10.1111/jscm.12143/full
DOI: 10.1111/jscm.12143

Dr. Tracy Hall-Johnson, Dr. David C. Hall.